Speaking Topics and Keynotes

Book Mykel Salomon for keynotes on human-centered AI, The Human Protocol Framework, AI agents, leadership, and customer experience.

Mykel Salomon is the founder of The Human Protocol Group, creator of The Human Protocol Framework, and host of The Human Protocol Podcast. He explores how technological change affects human beings, and how people, leaders, and organizations can adopt AI while preserving judgment, agency, and connection. His work spans AI adoption, the future of work, responsible AI, career and identity change, and human-machine collaboration, all returning to one question: what should technology change, and what should remain human?

His perspective is grounded in more than 15 years leading large-scale, multi-region support and customer experience organizations through complexity, change, and technological acceleration.

Speaking topics

• The Human Protocol Framework™

  A seven-pillar model for building AI-enabled organizations that preserve judgment, trust, and human responsibility.

• The New Frontline

  How AI changes support and customer experience, and why trust is the real KPI.

• Human-Centered AI

  How to design AI systems that scale intelligence without eroding humanity.

• The Age of AI Agents

  What leaders must redesign as AI systems begin making decisions, not just suggestions.

• Leadership After Efficiency

  How discernment, adaptability, trust, and knowing when not to automate define leadership in the AI era.